The purchases you make are processed regularly in batches, so if you don't get your gift card right away, please be patient as it is likely simply in processing and will be delivered in the next batch. Almost all orders are processed within 2-3 business days. PLEASE NOTE this does not include weekends and holidays.
If you haven't received your order by the end of the third business day, follow these steps to help track it down:
- Check your spam folder, in case our auto-notification got accidentally flagged as spam.
- Check your Trash folder. We've all accidentally deleted something we didn't mean to. It happens.
If you still can't find it, please let us know by emailing us at firstname.lastname@example.org. Include an order number, and the email address associated with your MyQuit Rewards account. We'll be happy to look into it for you!