If all your apps are crashing or giving you error messages when you try to claim mPLUS Points, it's possible our servers are experiencing an outage. Please try again in 24 hours and hopefully you'll be back up and running.
If the problem has not resolved itself within 24 hours, or if achievement points aren't being added to your total in any app, it's very possible your account has been temporarily put on hold for review. Please note this is ONLY one of many possible explanations for this type of issue - it may not apply to your situation.
If you're unable to collect points or claim any achievements and would like to know what's going on with your account, please read this article for further instructions.